Peek com api1/6/2024 ![]() “As we continue to expand internationally, I know Tipalti will have our back.At Postman, we’ve been hard at work writing a new book covering the modern API-first transformation that we’ve been seeing take hold across almost every business sector today. We don’t want them to worry about payments-we want them to spend their time exploring the cities that they love.” We want to do everything we can to make their lives easier. “Our customers are mom-and-pop shops whose passion projects turned into businesses. So what’s the future for Peek? According to Brar, it’s going global and further enabling their partners to create memories that will last a lifetime. “Having payments off my plate frees me up to focus on strategic accounting, especially as the company grows.” With Tipalti, payment issues have significantly decreased-support is now able to meet their SLAs.”Īnd for Brar, the personal benefits were significant. As Brar states, “From our partner’s point of view, it is part of our product to receive payments in a timely manner. Now, Brar’s two main payments challenges were fixed-the finance team was gaining back valuable time and Peek’s partner relationships were thriving. With Tipalti, they’ve cut that down to 30 minutes.” “Our team in India was spending 6 hours a day on the payouts process. Plus, the finance team was able to reap the rewards of an automated process. Now, with the Tipalti onboard-ing flow, our partners handle their own onboarding-there’s an automatic check built-in for tax compliance, banking details, and business address. “Before, there was nothing that made our partners feel secure with their payments information. We needed a platform that could make the experience better for our partners and our internal finance team.” “20% of support volume was payments-related questions which all went through me. “We’re payments focused-we collect on behalf of customers booking tours, and then remit those payments immediately back to our tour operator partners.”īut for Brar, the manual process and constant support issues were creating a bottleneck in the business-she was spending too much time on payments. With a local finance team of three and an outsourced team in India, Peek was managing 30,000+ invoices per month and processing daily payouts to over 4,000 partners. Partners couldn’t tell when their payments were sent to them, which is a very basic need.” Only the finance team had complete access, and the reporting on the partner-facing side was lackluster. The robust platform empowers its activity and tour operating partners to manage and grow their businesses by offering multiple solutions, including booking, marketing, reporting, and payments.įor Sara King Brar, Accounting Manager at Peek, “connecting the world through experiences” was only feasible if they fixed their broken payments process. With the combination of the marketplace and Peek Pro, a suite of software tools, Peek is more than just reservations. Fueled by wanderlust, they’re dedicated to “connecting the world through experiences.” With 195 countries in the world, Peek helps its customers discover and book amazing adventures. The Financial Advisor Blog Strategy and trends in payments. ![]() Customer Stories See how we transform finance operations.Why Tipalti A modern, holistic, powerful payables solution that scales with your changing business needs.The Tipalti Platform Global, scalable, and fully automated.Global Partner Payments Scalable payment solutions for creator, ad tech, sharing and marketplaces economy.Purchase Order Management Control and visibility over corporate spend.Accounts Payable Automation End-to-end, invoice-based payments designed for growing companies.
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